Cookie Usage Policy

Understanding how Radiwavex tracks and manages your data

Last Updated: February 15, 2025

At Radiwavex, we use various tracking technologies to improve your experience with our API testing and integration services. This policy explains what we track, why we track it, and how you can control these preferences. We believe in transparency about data collection and want you to understand exactly what happens when you visit our platform.

What Are Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit websites. They help us remember your preferences, analyze how you use our services, and provide personalized experiences. Beyond traditional cookies, we also use web beacons, local storage, and session tokens to enhance functionality.

Think of cookies as digital sticky notes that help our platform remember useful information about your visits. For example, they remember if you prefer dark mode, which API documentation sections you've viewed, or whether you're logged into your testing dashboard.

Types of Tracking We Use

Specific Tracking Methods on Radiwavex

Session Management

We track active sessions to maintain security and prevent unauthorized access to your API testing environments. Sessions expire after periods of inactivity.

API Usage Analytics

We monitor which integration testing features you use most frequently to prioritize development efforts and improve popular tools.

Error Tracking

When technical issues occur, we collect anonymized error data to diagnose problems and prevent similar issues from affecting other users.

Feature Engagement

We track how users navigate through our documentation, testing interfaces, and integration tools to identify areas for improvement.

How Tracking Enhances Your Experience

  • Remembers your preferred API documentation format and testing configurations
  • Maintains your login status so you don't need to re-authenticate frequently
  • Saves your custom dashboard layouts and frequently used integration patterns
  • Provides personalized recommendations for testing methodologies based on your project types
  • Enables faster loading of previously accessed API endpoints and documentation
  • Helps us identify and fix bugs that might affect your specific usage patterns

Managing Your Cookie Preferences

Browser-Based Controls

Most browsers allow you to control cookie settings through their preferences menu. Here's where to find these controls in popular browsers:

Chrome

Settings → Privacy and Security → Cookies and other site data

Firefox

Preferences → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Cookies and website data

Edge

Settings → Cookies and site permissions → Cookies and stored data

Keep in mind that disabling certain cookies may limit functionality on our platform. Essential cookies cannot be disabled without affecting core features like login and session management.

Data Retention and Your Control

How Long We Keep Data

Session cookies are deleted when you close your browser. Persistent cookies typically expire after 12 months, though some preference cookies may last up to 2 years. Analytics data is aggregated and anonymized after 6 months. You can clear cookies manually through your browser settings at any time.

We regularly review and purge old tracking data that's no longer needed for platform improvements or security purposes. User preferences and essential functionality cookies are retained as long as your account remains active.

Third-Party Integrations

Some features on Radiwavex integrate with third-party services for enhanced functionality. These may include analytics platforms, security services, or development tools. Each third-party service operates under its own privacy policy, and we carefully vet partners to ensure they meet our data protection standards.

When you use features that connect to external APIs or services through our platform, those interactions may be logged for troubleshooting and improvement purposes. We don't share personal information with third parties without your explicit consent.

Updates to This Policy

We occasionally update this policy to reflect changes in our tracking practices or legal requirements. When significant changes occur, we'll notify active users via email and post updates on our platform. The "Last Updated" date at the top of this page shows when the most recent changes were made.

We encourage you to review this policy periodically, especially if you have concerns about data tracking or want to understand new features we've implemented.

Questions About Our Cookie Policy?

We're happy to discuss our data practices and help you understand how tracking affects your experience on Radiwavex.

Email Support

support@radiwavex

Phone

+6653404028

Office

Chon Buri, Thailand